The management of the Caesar Premier Hotels chain has initiated a special campaign to enhance the service quality of its employees for hotel guests. Under the campaign titled "Hosts and Embraces," guests will reward hotel employees with financial vouchers for any activity done to their satisfaction.
The campaign, which will run in July and August, includes Caesar Hotels' branches in Eilat, Jerusalem, and Tiberias, issuing 2,400 prize vouchers. This initiative began this week at the Eilat hotel, managed by Ziv Arzuan, where the distribution of vouchers to employees started.
Each employee who collects five vouchers will receive a silver pin to wear on their shirt collar. An employee who collects ten vouchers will be awarded a gold pin. At the end of the voucher distribution, the outstanding employees with the most vouchers will be selected.
The first-place employee will receive a financial bonus of NIS 1,000, the second place will receive NIS 500, and the third place will receive NIS 250. Typically, hotel guests who are satisfied with the service tend to reward waiters, housekeepers, or receptionists on their own. In this case, Caesar Hotels has taken an additional step. Israel Chait, Vice President of the chain, stated, "The 'Hosts and Embraces' campaign is another step in encouraging our employees to provide guests with a unique and high-quality vacation experience, beyond the excellent service that is routinely offered."