CBP didn't mention a cause of the technology shutdown, but did say there's "no indication the disruption was malicious in nature at this time."Earlier Friday, CBP alerted travelers that they were experiencing a "temporary outage with its processing systems at various air ports of entry," including New York's John F. Kennedy International Airport, Virginia's Dulles International Airport and Los Angeles International Airport.JFK confirmed on its official Twitter account that agents were processing travelers manually during the outage.The affected systems are coming back online and travelers are being processed. CBP will continue to monitor the incident. There is no indication the disruption was malicious in nature at this time.
— CBP (@CBP) August 16, 2019
Dulles International Airport also experienced delays, Micah Lillard, a spokesperson from the Metropolitan Washington Airports Authority, confirmed to USA TODAY."We learned at about 3:30 p.m. EDT that Customs and Border Protection was experiencing a nationwide computer issue affecting their ability to process arriving international passengers," Lillard said in a statement.Los Angeles International Airport shared a similar advisory to passengers: "@CBP systems are experiencing an issue which appears to be impacting multiple airports including LAX. Officers are processing passengers manually so please check with your airline for the latest status of any flight impacts. More details as they become available."As a result, LAX deployed a team to "help direct guests and provide other assistance" in the customs area.CBP did not immediately respond to USA TODAY's request for comment.Frustrated passengers took to social media to share footage of massive crowds stalled in the customs lines."Landed at JFK and machines are down at customs checkpoint…I’m in the global entry line and the regular line has several hundred if not thousands in it," @Baird_S said.Just to let you know Customs is experiencing a system shutdown nationwide. They are processing passengers manually until the system comes back online. Thanks for your patience. *NV
— Kennedy Airport (@JFKairport) August 16, 2019
User @BradPierce7 added, "JFK Airport Customs. Great work."Landed at JFK and machines are down at customs check point. This is I’m in the global entry line and the regular line has several hundred if not thousands in it. pic.twitter.com/6RDl4TjRQz
— Sarah Baird (@Baird_S) August 16, 2019
User @PatriotAndiH said she's been waiting at Dulles for "two hours and counting!""Stuck at Dulles customs system down," she added. "All US passport holders just waiting.... What happened to the old fashioned stamp?"JFK Airport Customs. Great work #TSA #JFK pic.twitter.com/5sp1TAtCst
— Bradley Pierce (@BradPierce7) August 16, 2019
———Stuck at Dulles customs system down. Two hours and counting! All US passport holders just waiting.... What happened to the old fashioned stamp? pic.twitter.com/lIV6EEAj9N
— Andi (@PatriotAndiH) August 16, 2019
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