In the past five years, there has been a 22% increase of calls to the ministry as well. The majority of the calls are by parents and students concerning discipline, grades and punishments at school, according to the report.
The complaints are also about the functioning of the educational institutions, teachers, exams, violence at school, transportation and student registration.
It is not clear from the data whether there is a change in the schools themselves, or that parents and students expect more from their education.